By Safalta.com
Social media marketing is the use of social media—the platforms on which users build social networks.
The power of SMM is driven by the unparalleled capacity of social media in three core marketing areas: connection, interaction, and customer data.
As platforms like Facebook, X, and Instagram took off, social media transformed how we connect and how businesses can influence consumer behaviour.
Advantage
Engaging with customers through social media channels can help build stronger relationships and foster customer loyalty.
Effective social media marketing requires a deep understanding of the various platforms and the ability to create engaging content, analyse data, and make data-driven decisions.